My personal experience with Proactiv Acne Solution wasn’t pretty. It was back in 2001 or 2002 when they were selling Proactiv through infomercials on TV. I got hooked on and ordered my first set of Proactiv Acne Solution package on the phone. I followed the instructions carefully. My favorite part was the toner part. It made my skin feel refreshed and revitalized.
For a month, acne on my face was getting better. I did see visually that the condition of my skin had improved. But on my 2nd month, my skin started to crack. Yes.. literally split on some spots because of extreme dryness. At this point, I’ve already stopped using it because I was scared.
The nightmare started when I tried to cancel the subscription. It took me days to reach a real person and the service rep wouldn’t let me cancel the subscription no matter what I said. Even recently, a lot of the customers are reporting similar experiences.
You create an account and give them billing rights. Well… I have cancelled my account multiple times and surprise keep receiving product and bills. I have called again and again to have them returned and credited only to behold I can only return them if I PAY SHIPPING for THEIR mistake…….. a notice from them threatening collections. I cannot express enough. NEVER USE THIS COMPANY. YOU WILL REGRET IT.
Proactiv has confirmed they have received my returned items, but REFUSE to issue a refund. Told me it would take 12 weeks to process the refund… no refund yet. Call to see what the status is… I am told that they received the return after the 60 days, even though I sent it before. And they will NOT give me the money back
It was almost impossible to cancel the subscription. Just don’t do it through their billing system. If you really want to try Proactiv Acne treatment, buy on Amazon instead – those don’t come with the infamous subscription.
Proactiv acne solution uses benzoyl peroxide as its main fighting agent for acne. Benzoyl peroxide is known to cause dryness and peeling of the skin and some people are allergic to it. Proactiv actually have a product line with non-benzoyl acne solutions for those who are allergic to the chemical.
Proactiv Positive Reviews
Just like all other acne treatment products, Proactiv product page has a ton of positive reviews and negative reviews. Not everyone’s skin’s same. The product will work for some customers. So if you’d like give it a chance, buy a small sample kit to test. But always consult with a dermatologist first.
My Recommended Acne Treatment Product
The brand is called dermalogica. It has a number of different personal care products. My favorite is dermalogica special cleansing gel. Dermalogica doesn’t advertise their cleanser as an acne treatment specialty product. It is just a face cleansing foam.
But this simply works. It doesn’t leave dryness or any other harsh feeling on my face. It eventually made my skin cleaner than ever. Dermalogica medibac line works well too.
If you’ve decided to try dermalogica cleansing formula, make sure to check all reviews first.